Lusaka, June 11, 2025, ZANIS — The National Health Insurance Management Authority (NHIMA) has launched a smart payment platform in partnership with Ecobank, aimed at improving access to health insurance for more Zambians, especially those in the informal sector.
NHIMA Director General Michael Njapau said the platform aligns with the authority’s 2023–2026 strategic plan, which seeks to simplify processes for scheme members, particularly in payment procedures.
Speaking during the launch in Lusaka, Mr Njapau described the collaboration with Ecobank as a reaffirmation of NHIMA’s commitment to efficient service delivery.
“This platform is a key tool to help drive the universal health coverage agenda and support a more inclusive digital future for health service delivery,” Mr Njapau said.
He explained that under the National Health Insurance Act No. 2 of 2018, every Zambian citizen and established resident is required to register and contribute based on their income level and ability.
Mr Njapau noted that the new smart payment platform offers a reliable, convenient, and secure method for contributions to the National Health Insurance Fund.
“The process enables more employers to submit returns and pay contributions with ease, which strengthens the overall collection system,” he said.
He added that the platform is designed to eliminate geographic and logistical barriers, increase transparency, and enhance financial accountability.
“It will also promote timely contributions and reduce defaults, which is critical for the sustainability of the national health insurance scheme,” Mr. Njapau emphasized.
MR Njapau reaffirmed NHIMA’s commitment to ensuring that all eligible Zambians have access to quality healthcare regardless of their economic status.
“To achieve this, we must innovate, streamline our systems, and build partnerships that bring real value to our members and the health sector,” he said.
Ecobank Zambia Managing Director Aina Moore hailed the partnership as a significant milestone in advancing accessible and efficient healthcare financing.
“At Ecobank, we believe in innovation, inclusion, and empowerment. Today’s partnership with NHIMA is a step towards seamless healthcare for all,” she said.
Ms. Moore highlighted that Ecobank’s advanced internet banking platform offers a secure and efficient channel for employers to remit NHIMA contributions.
“Individuals can also make payments through our branches and agency outlets, using this integrated solution,” she added.
She said by integrating NHIMA contributions into its digital banking system, Ecobank is transforming the way Zambians access healthcare financing.
“We are eliminating financial barriers and bringing healthcare access just a few clicks away,” Ms. Moore said.
ZANIS reports that the NHIMA–Ecobank Smart Pay platform is expected to enhance health insurance access, especially for underserved communities, by leveraging digital infrastructure for easier, faster, and more secure payments.
